(DigiYatra, Ministry of Civil Aviation, Bengaluru, Varanasi, Guwahati, Jaipur, Kochi, Lucknow, Mumbai, Facial Recognition Technology, ID, verification, mobile app download, registration)
As a benchmark towards achieving the goal of Digital India, The Prime Minister of India Narendra Modi launched an online platform known as ‘DigiYatra’ for entry and verification of passengers at airports. The Ministry of Civil Aviation has launched this digital platform for providing hassle-free and non-delayed boarding experiences to air passengers. It was first launched as its 1st phase on 1st December, 2022 in Bengaluru and Varanasi airports. In the 2nd phase, i.e in August 2023, DigiYatra was proposed to be launched in Ahmedabad, Guwahati, Jaipur, Kochi, Lucknow and Mumbai airport.
Table of Contents
What is DigiYatra?
DigiYatra is digital screening of travelers at airports. At checkpoints including entry points, security checkpoint entries, and aircraft boarding, travellers will be instantly screened via the use of facial recognition technology. Additionally, this will ease self-Bag Drop and Check-in by identifying passengers via facial recognition and recalling data. Digi Yatra will render paperless travel possible and eliminate the need for repeated identity checks.
DigiYatra-Key Features and Benefits:
- Plan trips efficiently by identifying price trends and estimate future airfares at the time of ticket booking,
- Optionally link Aadhaar to airlines and other ecosystem players at the time of booking for faster airport entry and automated check-ins without requiring any paper-based interventions,
- Walk-through security scanners swiftly owing to advanced biometric security solutions,
- Receive relevant information pertaining to various facilities, protocols, airline timings, queue lengths at airports etc.,
- Engage in customized digital offerings at experience zones,
- Get real time notifications about congestion and delays to have greater visibility on the next step of journey,
- Conveniently navigate through the airport using digital guidance systems, interactive kiosks and augmented reality apps,
- Stay connected during flights and indulge in immersive experiences. Also book in-flight services and destination based offerings digitally,
- Get a prompt when luggage reaches the baggage claim belt , and
- Submit grievances, share experiences and provide feedback.
- Pax need not show boarding pass or ID at multiple check points.
- Minimum human intervention. Less queuing time.
- The security is enhanced as the system will map the passenger with the PNR. Only bona fide passenger will be allowed entry at every check point.
- Airport operator will have real time information on Passenger load and resource planning becomes better.
- Airlines will be benefitted by knowing the passenger position in the airport.
DigiYatra-Registration/Enrollment process:
DigiYatra registration/enrollment can be done using the mobile app. Please click on the link below to download the app:
https://play.google.com/store/apps/details?id=in.dataevolve.digiyatra&hl=en_IN&gl=US
Please enter your valid mobile number and log in to the app to follow the steps for enrolment:
DigiYatra- How to use at airports?
- At the entry point E-Gate the passenger will have to scan his boarding pass or e-ticket (Print or a downloaded soft copy in mobile).
- On scanning the bar code/ QR code the system will validate the passenger details and flight details.
- Digi Yatra ID will verify the identity by Face Recognition.
- On successful verification of Ticket and Digi Yatra ID, the passenger will have access to e-Gate. Also, face with ticket PNR is made in to a single token for the rest of the journey at the airport.
- Passenger will gain entry to security area and aircraft boarding through e-Gate operated on Facial Recognition System (FRS)
DigiYatra in Guwahati Airport:
As per proposed plan, DigiYatra has been launched at Lokapriya Gopinath Bordoloi International (LGBI) Airport, Guwahati, Assam on 21st August, 2023. It is the first airport in entire North-Eastern India to have DigiYatra facility for passengers. Initially the airport would facilitate DigiYatra for Indigo and Akasa passengers only. From September onwards passengers of all other airlines can avail this facility.
Frequently Asked Questions (FAQs):
Which airports supports DigiYatra?
DigiYatra was initially launched in Bengaluru and Varanasi airport but other major airports in cities like Ahmedabad, Guwahati, Lucknow, Kochi, Jaipur and Mumbai has also introduced this facility from August 2023.
Who can avail DigiYatra facility?
All flight passengers who have registered under the mobile app and generated their IDs can avail this facility.
Who launched this facility?
The Ministry of Civil Aviation launched this facility on December, 2022.
Which airport in Assam has DigiYatra access?
Lokapriya Gopinath Bordoloi International Airport, Guwahati has access to this facility.
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